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Profession

Professional liability insurance for IT Professionals

Independent developers, sysadmins, and IT consultants.

Risks we see most

What actually goes wrong.

  • Software defects causing downtime
  • Data loss during migrations
  • Missed SLA obligations

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Illustrative claim scenarios

How a policy responds.

Migration data loss

Failed cutover corrupted client CRM — recovery costs and lost revenue claimed.

Scenarios are illustrative examples of how this coverage is designed to respond — they are not actual client cases, and coverage always depends on policy terms and underwriting.

What professional liability covers for IT Professionals

Technology E&O (tech professional liability) protects developers, IT consultants, MSPs, and SaaS builders when a client claims your work or product failed them — a botched migration that lost data, an integration bug that halted their operations, missed go-live dates, or a security misconfiguration that let an attacker in. In technology work the line between “your error” and “their loss” is short and well-documented in tickets, which is why claims in this space settle on evidence quickly and defense costs matter so much.

Modern tech E&O is usually written as a combined tech E&O + cyber form: the E&O side covers negligence in your services and product failure claims, while the cyber side covers breaches of data you hold or systems you touch (see cyber liability and first-party cyber). MSPs should pay particular attention to contingent exposure — when a client is breached through your RMM tooling, their carrier will look upstream at you. Client MSAs commonly require $1M–$2M in tech E&O plus cyber before signature.

What it professionals typically pay

Tech E&O pricing keys on revenue, what you build or manage (custom software and MSP/security work price above staff augmentation), contract sizes, and security posture — carriers increasingly ask about MFA and backups even for the E&O side.

Business profile Typical annual E&O premium range*
Freelance developer/consultant, under $150k revenue ~$500 – $1,200
Small consultancy, $150k–$500k revenue ~$900 – $2,500
MSP or dev shop, $500k–$2M revenue ~$2,000 – $6,000
MSP with security services / SaaS with enterprise clients ~$4,000 – $12,000+

*Illustrative market ranges based on typical small-business placements; your premium depends on revenue, limits, claims history, contracts, and carrier appetite. Not a quote or offer of coverage.

Want the full pricing breakdown? See the detailed cost guide.

Frequently asked questions

What is the difference between tech E&O and cyber insurance?

Tech E&O covers claims that your professional services or technology product caused a client financial loss. Cyber insurance covers data breaches and security events — both your own systems (first party) and claims from others (third party). Because tech work blends the two, most carriers sell a combined tech E&O/cyber policy so a claim doesn’t fall in the gap between them.

Do I need E&O if my contracts have a limitation of liability?

Yes. Limitation-of-liability clauses are valuable but routinely challenged, often capped at fees paid, and don’t stop a client from suing — you still pay to defend. Insurance funds the defense and any covered settlement; the contract clause then works to cap the damages side.

My client requires $2M in coverage but I am a one-person shop. Is that normal?

Very. Enterprise procurement templates apply the same insurance schedule to a solo consultant as to a 500-person vendor. A $2M limit for a solo tech consultant is usually only modestly more expensive than $1M — it’s often cheaper to buy the limit than to negotiate the contract.

Does E&O cover me if a client is breached through software I built?

Claims alleging your negligent work created the vulnerability are the reason combined tech E&O/cyber forms exist — the client’s claim lands on the E&O/third-party cyber side. Coverage depends on policy terms, and carriers will expect that you followed reasonable security practices.

Related: cyber liability · first-party cyber · E&O basics.

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