FAQs
Straight answers about professional liability.
The questions professionals ask us most — answered without the insurance jargon.
Below are the questions professionals ask us most about errors & omissions coverage — costs, limits, claims-made mechanics, and what is (and is not) covered. If your question is not here, contact us or get quotes in minutes.
What is the difference between E&O and general liability?
General liability covers bodily injury and property damage — a client slipping in your office, damage at a client site. E&O covers financial-loss claims from your professional services. GL explicitly excludes professional services and E&O excludes bodily injury, so a complete program carries both.
Who needs professional liability insurance?
Anyone paid for expertise, advice, or professional services: consultants, accountants, IT professionals, real estate agents, designers, therapists, inspectors, and dozens more. If your client contracts include an insurance clause — and most business contracts now do — the question is usually settled for you.
How much does professional liability insurance cost?
Most solo professionals pay somewhere between a few hundred and $1,500 per year for $1 million in coverage, depending on profession, revenue, state, and claims history. Higher-stakes fields (architecture, financial advisory, legal) price higher. Because carriers weight the same risk differently, comparing multiple quotes routinely saves 20% or more — which is the point of working with an independent agency.
What does "claims-made" mean?
Almost all E&O policies are claims-made: the policy in force when the claim is made responds — not the one in force when you did the work — and only for work performed after your retroactive date. That makes three things critical: keep coverage continuous, never let a carrier switch reset your retroactive date, and buy tail coverage when you retire or close.
What limits should I carry?
Match the highest limit any client contract requires — $1 million per claim is the commercial standard. Then gut-check against your worst plausible claim. Defense costs usually erode the limit, and moving from $1M to $2M typically costs much less than double the premium.
Does E&O cover breach of contract claims?
Policies are built around professional negligence, and many real-world claims arrive framed as breach of contract. Carriers generally defend claims alleging you failed to perform professional services with reasonable care; pure business disputes (like a disagreement over fees alone) are not covered. The policy language and facts control.
Are legal defense costs included?
Yes — defense is the core benefit, and for most small-firm claims the defense costs are the claim. On most forms defense spending reduces (erodes) the policy limit; some professions can buy defense-outside-limits forms that preserve the full limit for damages.
What is NOT covered by professional liability insurance?
Intentional wrongdoing and fraud, bodily injury and property damage (general liability), your own data breaches (cyber), employee injuries (workers comp), and generally the return of your fees. Every form has its own exclusions — matching the insuring agreement to what you actually do is most of buying well.
Do I need coverage if I am a sole proprietor with careful contracts?
Contracts help but do not stop claims — limitation-of-liability clauses get challenged, and you fund the defense either way. Sole proprietors have the most personal exposure of anyone: without an entity shield or a policy, a professional claim reaches personal assets.
My client requires a certificate of insurance. How fast can I get one?
Same day, in most cases. Once a policy is in force, certificates naming your client (and any additional-insured wording their contract requires) are routine paperwork — use our certificate request page and we turn them around quickly.
Does professional liability cover subcontractors I hire?
Claims against you arising from subcontracted work are generally covered — your client contracted with you, so the claim is yours. Your subcontractors are not insureds under your policy, though; require certificates from them and confirm your policy definition of covered services includes work performed on your behalf.
What happens when I retire, sell, or close my business?
Because coverage is claims-made, claims that arrive after you close would find no policy — unless you buy an extended reporting period (tail) that keeps coverage alive for past work. Many carriers offer free or discounted tails after several years of continuous coverage; plan this before non-renewing, not after.
Will one claim make my insurance unaffordable?
Not usually. A single defended claim with modest payout typically moves premium moderately; carriers price patterns, not incidents. What genuinely damages insurability is late reporting, coverage gaps, and misrepresented applications — the process failures, more than the claim itself.
Should I buy from an insurtech website or an independent agency?
Insurtechs typically quote one carrier — their own. As an independent agency we shop your profile across multiple A-rated carriers and show you the comparison, which matters most in professions where carrier appetite varies widely. The coverage advice around limits, retro dates, and endorsements is the part no instant-quote flow provides.
Is professional liability insurance tax deductible?
Business insurance premiums are generally deductible as ordinary and necessary business expenses. Confirm your specific situation with your tax professional.
Do I need cyber insurance too?
If you hold client data — files, SSNs, credentials, payment details — cyber liability is the natural companion to E&O, covering breach response and claims from exposed data. Many client contracts now require both. Professionals in technology should buy the two as one combined form.
How fast can coverage start?
Most professional liability policies for small firms can be quoted within a day and bound within minutes to days of your approval, depending on profession and carrier. Contract deadlines are the usual driver — tell us your required date and we work backwards from it.
Looking for profession-specific answers? Every one of our 33 profession guides has its own FAQ section, and our glossary defines the terms carriers use.